We hope that you will enjoy your new home. To assist you in getting settled, Hawthorne Gardens would like to take this opportunity to explain a few of our services, property policies and procedures. Remember, that living in an apartment community requires everyone to exercise consideration for his/her neighbors at all times.
We are always trying to improve Hawthorne Gardens and would appreciate any suggestions you may have. If there is something specific that we can do to make your apartment more comfortable, please call the Management/Rental Office at (518) 869-3009.
Our staff is always available to assist you if you have any questions or concerns regarding your residency.
Hours: Monday/Thursday/Friday, 9:00 AM – 3:00 PM, Tuesday, 9:00 AM – 12:00 PM, or by appointment
Phone: (518) 869-3009
Property Manager’s cell phone: (518) 859-6794
If you have any problems or in need of any information about your apartment, the neighborhood, local services, etc., please feel free to stop in or contact the Management Office through the ways listed above.
The following are telephone numbers for your convenience to help you get settled in your new home:
National Grid (Electric and Gas services)
Verizon Fios (TV/Internet/Phone services)
Hawthorne Gardens offer a beautiful Club House located on the lower level of the Club House with a Fitness Center, recreation room and a large deck overlooking the outdoor swimming pool. Our Fitness Center has “state of the art” equipment and is open 24 hours a day, 7 days a week for the convenience of our residents.
The Club House also has a variety of books for our residents to borrow. A quiet reading area is also available. Residents are encouraged to donate books to our collection for the enjoyment of other residents.
A pool table, located adjacent to the Fitness Center, is also available to those residents who enjoy some indoor sports activity.
Hawthorne Gardens also offers a Wi-Fi connection for our residents who use the Club House and/or pool area. The password is RosettiProperties.
Parking for guest attending a function must park in the Club House parking lot or in front of the Rental Office. Guests should not park in front of the apartment buildings.
The Club House is not to be used as a “hang-out spot” for children or teens. Children under the age of 18 are not permitted to use the Fitness Center or Club House without parental supervision.
To reserve the Party Room or Meeting Room, please fill out the PDF Reservation Application Form and return it with the deposit to the Rental Office.
Tenants are not permitted to have personal outside cooking grills. There are two picnic areas with barbecues and picnic tables available for residents’ use. These areas are located between building #5 and building #9, and the other by the pool.
Storage of bicycles, skateboards, toys or any other articles are not permitted on the balconies, patios or walkways. To preserve the overall appearance of the community, blankets, towels, rugs and/or laundry must not be hung from the railings.
Fire and insurance regulations require halls and stairways to be absolutely free of debris and personal belongs. We must insist upon your compliance in this regard. All such objects will be removed by our Maintenance staff. Children are not allowed to run or play in the common areas of the buildings.
For obvious reasons, bird feeders are not allowed on balconies. Residents who wish to purchase a feeder must first check with the Management/Rental Office for placement requirements.
The trash area is located in the rear of the complex. All household trash must be tied in plastic bags and MUST BE PLACED NEATLY INSIDE THE TRASH COMPACTOR. DO NOT LEAVE ANY TRASH OUTSIDE THE COMPACTOR!!! No large items, i.e. mattresses, computers, furniture, etc. can be left at the dumpster for disposal. Any cardboard must be broken down and placed in compactor. Contact either the Rental Office or our maintenance staff for operating instructions for the compactor.
This is your home and the home of other people. Do NOT discard cigarettes butts, papers, tissues or other trash on the grounds. This detracts from the overall appearance of the community and is offensive to other residents and guests. If you smoke outdoors, please use an empty coffee can or similar container to stow your butts!
Appliances or vacuums may not be operated prior to 8:00 AM or after 10:00 PM. The noise from the appliances is extremely disturbing to those who live in close proximity to you.
Each apartment has its own laundry area with appliance included.
All stereos, televisions and family “discussions” must be kept to an inaudible level to other residents. Also, remember when windows are open, all sounds carry a good distance.
Hawthorne Gardens does not allow any satellite dishes to be installed on the property at any time.
The parking spaces in front of the buildings are for residents only. Guest parking is located in front of the Management/Rental Office. Unlicensed and unregistered vehicles may not be stored on the property and will be towed off of the property at the owner’s expense.
The Rental Office must be notified of all replacement of vehicles—this includes additions or deletions.
Any vehicle without the benefit of a handicap license plate that is parked in a handicap parking space will be towed at the owner’s expense. All vehicles with handicap registration must notify the Rental Office.
The striped areas by the entrances to the buildings are to be used as walkways or loading/unloading areas - not parking spaces. These areas must be kept open at all times in the event of an emergency. Parking in these areas is an inconvenience not only to other residents, but to the staff as well. People have a difficult time getting to and from their apartments, especially if they are carrying packages. It is also difficult for our staff to do their job, i.e. snow or trash removal.
MOST IMPORTANTLY – A LIFE-THREATENING SITUATION COULD ARISE. IF AN EMERGENCY VEHICLE NEEDED TO HAVE ACCESS TO A BUILDING WHERE A PERSONAL VEHICLE WAS BLOCKING THE CROSSWALK, A TRAGIC SITUATION COULD OCCUR.
The central Mail Center is located in the back of the complex. Please notify the mail carrier if you plan to be away for an extended time (in addition to the Rental Office.) The Mail Center also offers a community bulletin board for the residents to keep informed of all current events happening at the complex.
If you receive a daily paper, we suggest that you contact your carrier as well to avoid a buildup of papers while you are away. If a large package is delivered to you, the mail carrier will leave a key for the parcel box (large boxes on end of individual boxes) in your mailbox. Use this key to open the parcel box, remove your package and leave the key in the lock of the parcel box. The mail carrier will pick up the key during the next delivery. PLEASE do not keep the key.
The Landlord shall not be responsible for any outside deliveries delivered to or left with any staff member of the Landlord or left in the mailbox area.
Notify the US Post Office if you misplace or break your mailbox key.
We care about our residents, prospects, and employees equally, which is why we are committed to doing our part to stop the spread of COVID-19. We have put some new measures in place so we can continue to find you the perfect home.
NOW OFFERING VIRTUAL TOURS, ONLINE APPLICATIONS, AND PRESTIGIOUS PROPERTY MANAGERS TO HELP YOU!
Call us today and we will be pleased to provide more details. Learn more about each of our communities – there’s something for everyone!Contact Us Today